SnowBear support

For help with your account, an assistant connection, or an outreach task, email michael@snowbear.ai.

Include what you were trying to do and any error message or request ID. Keep passwords, verification codes, API keys and private message content out of your support request.

Connecting an assistant

The connection guide explains how to sign in and connect SnowBear to Claude, ChatGPT and other agents.

To revoke an assistant's access, disconnect it in Connectors > AI and agents in SnowBear. Removing it from an assistant's interface alone may leave the SnowBear connection active.

Privacy and account deletion

Send privacy and deletion requests to the same support address. Our Privacy Policy explains data handling and your rights.